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Call Center Service

Ansafone Contact Centers is the leading outsourced contact center service solution provider for organizations in the United States and Canada. We are a U.S. based contact center and staffed 24/7/365 with thousands of shared and dedicated agents. We specialize in campaigns that require inbound and outbound call platforms and web-based interaction. Our U.S. based call center service company blends superior people development with first rate technology solutions to ensure our clients receive terrific service and results. Through our superior CRM solutions; inbound IVR and ACD applications; and outbound CTI platforms, we provide clients with exceptional answering solutions, stellar outbound telephone marketing, key live-reporting with up-to-the-minute data, and an unbelievable sound to represent your business to your clients. Development of outbound and incoming call campaigns using state of the art technology solutions blended with people development and training. Key inside sales and telemarketing skill-sets focused on up-selling; cross-selling; new customer acquisition; survey and retention; extensive customer care solutions, including traditional answering service; customer support; and tier one and tier two help desk services.